Information

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  Frequently Asked Questions

  PLEASE NOTE : WE ONLY HOST GUESTS TRAVELLING TO JAIPUR FROM OTHER CITIES. GUESTS WITH LOCAL IDS WILL NOT BE ALLOWED AT OUR HOTEL.

  General Information

  1. What is the location of Hotel Mahadev Villa?
     Located in Sindhi Camp, Jaipur. 1 km from Jaipur Junction, 500 metres from Sindhi Camp Bus Stand, and close to major transport hubs.
  2. What are the check-in and check-out timings at the hotel?

          Booking through us: CHECK IN- Flexible. CHECK OUT- 24 hrs Procedure

          Online: CHECK IN- 12:00 PM. CHECK OUT- 11:00 AM.

  1. What is the hotel’s contact number?
     You can reach us at +91-6378917272.
  2. What facilities are available at Hotel Mahadev Villa?
     Free Wi-Fi, Restaurant with Live Music, 24/7 room & kitchen service, Rooftop Access, Swimming Pool, Poolside Café, and more.
  3. Is parking available at the hotel?
     Yes, we provide free parking for our guests.
  4. Does the hotel provide airport or railway station pickup and drop services?
     Yes, we offer both services at an additional charge.
  5. Are there any nearby attractions or places to visit around the hotel?
     Yes, nearby attractions include the Hawa Mahal, City Palace, Jal Mahal, Amer Fort Jantar Mantar, etc.
  6. Does the hotel offer free Wi-Fi?
     Yes, free Wi-Fi is available throughout the hotel.
  7. Does the hotel have a restaurant or in-room dining service?
     Yes, we have an in-house restaurant and 24/7 room service.
  8. Can I book a room via WhatsApp?
     Yes, you can book directly with us on WhatsApp.

  Room Information

  1. What types of rooms are available at the hotel?
     We offer Deluxe rooms, Elite rooms, Suites, and Family rooms.
  2. What are the room rates for a single/double room?
     Prices/ Tariff depends on the Room Category and Meal Plan you choose.
  3. Are there any special offers or discounts available for bookings?
     Yes, we offer seasonal discounts. Please contact us for the latest offers.
  4. Do you have any rooms with a view?
     Yes, some rooms offer beautiful views.
  5. Does the hotel offer non-smoking rooms?
     Yes, we have non-smoking rooms available.
  6. Are pets allowed at the hotel?
     Yes, pets are allowed.
  7. What amenities are included in the rooms?
     All rooms include AC, Smart TV, Geyser, Wi-Fi, 24 hrs service, and more.
  8. Do you have any family rooms or suites?
     Yes, we offer Family Rooms and Spacious Suites.

  Reservation and Booking

  1. How can I book a room at Hotel Mahadev Villa?
     You can book through us. Contact us or message us on WhatsApp.
  2. Do I need to pay a deposit to make a booking?
     Yes, a small deposit is required to confirm your booking.
  3. Can I modify or cancel my reservation?
     Yes, bookings can be modified or cancelled with prior notice.
  4. Is online payment available for bookings?
     Yes, we accept online payments.
  5. Are there any additional charges like taxes or service fees?
     Taxes and service fees are applicable. They are included in the price given and mentioned during booking.

  Payment and Billing

  1. What are the accepted modes of payment at the hotel?
     We accept cash, credit/debit cards, and UPI payments.
  2. Can I pay by credit card or cash?
     Yes, both options are available.
  3. Will I receive an invoice for my stay?
     Yes, an invoice will be provided at check-out.
  4. Are there any extra charges (e.g., for extra beds, breakfast, etc.)?
     Extra beds and breakfast are chargeable.

  Services and Amenities

  1. Does the hotel offer laundry services?
     Yes, laundry service is available.
  2. Is there a swimming pool or fitness centre at the hotel?
     Yes, we do have a pool or fitness centre and we provide other amenities also.
  3. Does the hotel offer spa or wellness services?
     Currently, we do not offer spa services.
  4. Is breakfast included in the room rate?
     Breakfast is included in selected room packages and meal plans.
  5. Can I request room service for food and drinks?
     Yes, room service is available 24/7.
  6. Do you have meeting or conference rooms available?
     Yes, we offer meeting rooms and banquets for events and conferences.

  Special Requests and Customization

  1. Can I request an early check-in or late check-out?
     Yes, subject to availability.
  2. Do you offer honeymoon or special occasion packages?
     Yes, we provide customized packages for special occasions.
  3. Can I request for a specific room or bed arrangement?
     Yes, we try to accommodate all special requests.
  4. Do you offer any birthday, anniversary, or celebration packages?
     Yes, we can arrange celebrations with cake and decorations.

  COVID-19 Protocols (if applicable)

  1. What COVID-19 safety measures are in place at the hotel?
     We follow all safety guidelines, including sanitized rooms and contactless check-in.
  2. Are masks or any health protocols required at the hotel?
     Masks are recommended in common areas.
  3. Do you offer sanitized rooms or touchless check-in options?
     Yes, rooms are sanitized, and touchless check-in is available.

  Miscellaneous

  1. Is the hotel suitable for business travellers?
     Yes, we offer free Wi-Fi and meeting rooms suitable for business needs.
  2. Are there any discounts for group bookings or long stays?
     Yes, we offer discounts for group bookings and extended stays.
  3. Does the hotel have wheelchair access or rooms for disabled guests?
     Yes, we have wheelchair access and disabled-friendly rooms.
  4. What is the policy regarding minors or children at the hotel?
     Children are welcome. Extra charges may apply for additional beds and meals.
  5. Do you provide any travel or sightseeing assistance?
     Yes, we provide Travel Desk which arranges local sightseeing tours at a nominal rates.